What is Chatbot?
Chatbot is such an artificial intelligence software application through which Human i.e. the user can easily interact with the platform which is using you. In this, the user chats with the AI machine. It can also be called your artificial assistant. Through Chatbot, you can make good communication with the customers in your business. This enhances the experience of customers with your brand. With the help of Chatbot, you can increase your revenue and simultaneously do a deep analysis of the user experience of your customers. In most cases, Chatbot directs customers to the FAQ page, where their questions are easily answered.